Privacy Policy

1. Purpose and Scope of Information Collection

We collect your personal information when you use our website, book accommodation, register an account, subscribe to our newsletter, or contact Elite24.

Collected information may include:

• Full name, phone number, email address, contact address
• Booking details: check-in date, check-out date, number of guests, special requests
• Payment information (processed securely through third-party payment gateways)
• Device information, browser type, IP address, and website usage behavior

2. Purpose of Information Use

Your information is used to:

• Confirm and process hotel and apartment bookings
• Provide updates on services, promotions (upon your consent)
• Customer support and inquiry handling
• Improve user experience and service quality
• Comply with legal obligations

3. Scope of Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Information may be shared with:

• Hotel partners to verify and honor your reservation
• Payment gateway, transport, and IT security service providers
• State authorities upon lawful request according to statutory regulations

4. Data Retention Period

Your personal information is stored securely in Elite24 systems until you request deletion or delete your account, unless applicable law specifies otherwise.

5. User Rights

You have the right to:

• Access, correct, or request deletion of your personal information
• Opt out of marketing and promotional communications at any time

To exercise your rights, please reach out using the contact information below.

6. Information Security

Elite24 applies strict technical and administrative safeguards to protect your personal data from loss, unauthorized access, misuse, or disclosure.

7. Cookie Policy

Our website uses cookies to enhance your browsing and booking experience. You can disable cookies in your browser settings, although some website functions may not perform optimally.

8. Policy Amendments

We may update this Privacy Policy periodically. All changes will be posted on this page along with the latest update date.

9. Contact Us

If you have any questions regarding our Privacy Policy, please contact us: